From Transparency to Responsibility: 15 Treatment Standards at Lac Viet Intech Dental Clinic

After more than 15 years of development in the dental field, Lac Viet Intech clearly defines its mission: to be a leading dental system, where treatment quality is not only judged by effectiveness, but must be built on asafe and reliablefoundation.

We understand that, in healthcare, trust does not come from advertising, but from the way a unitpractices, is transparent with information and is responsible for treatment results. treat. Therefore, at Lac Viet Intech,a safe treatment resultis not a communication message. That ismandatory practice standards, the boundary between a regular dental service and a system that pursues high standards.

The entire treatment activity is built on a consistent philosophy:

"Customer-centered - dentistry must be correct, complete and responsible for the treatment results"

To realize that philosophy,Lac Viet Intech dentistryfocuses on developed based on 4 core pillars:

• Good doctors- well-trained, practicing properly and constantly updating knowledge
• Advanced technology- clinically proven, properly prescribed and not abused
• Genuine materials - instruments- traceable, ensuring quality standards
• Transparent process- all information is public and committed in legal documents

These principles do not stop at orientation, but are standardized by Lac Viet Intech into a system of rights - standards - and clear commitments that can be verified in actual treatment.

5 CORE CUSTOMER BENEFITS

1. Right to independent, non-binding examination and consultation

   Customers are examined, photographed and consulted completely free of charge.
   Even without treatment, customers are still provided with a full diagnosis and clear treatment plan.

2. Right to know and choose your treating doctor

• Fully provideddoctor records: degrees, professional certificates, years of experience, number of cases performed, customers who have done it
• Customers have the right to request a change of doctor if the treatment is not suitable

3. Right to preview treatment results

• Apply simulation technology (Simulation/ClinCheck/Smile Design...) to predict results
• The treatment plan is made in detail: time, number of follow-up visits, and intervention steps
• Operations throughout the treatment process are clearly introduced by the doctor and team
• Effective commitment is expressed by legally valid contracts

4. The right to know the full cost before treatment

• A comprehensive quote is provided, listing each item in detail
• Commitment to not incur costs outside the contract, unless there are changes agreed to in writing by the customer

5. Right to access technology and high standards of treatment

• Applying technologies with clear clinical evidence that have been licensed and put into use by industry facilities and proven effective in practice through reputable domestic and international research facilities
• Each technology has specific indications, personalized to suit each person's condition, not abused

Lac Viet Intech Dental owns an advanced technology system, operating according to the principle: right indication - right method

5 STANDARDS TRANSPARENCY (VERIFIABLE)

In the field of dentistry in particular and healthcare in general, each treatment decision requires careful consideration, because it is directly related to the customer's health, time and costs.
Concerns before treatment are completely legitimate.

At Lac Viet Intech, we do not consider them as personal feelings, but as problems that need to be solved with a clear standard system. clear and verifiable, to ensure that customers always feel confident and secure when choosing treatment.

1. Price transparency - no "estimates"

   Each service has a standardized price list for each level of treatment, no vague quotes or changes during the implementation process.
   If any costs arise within the scope of treatment without prior notice to the customer, the dentist will be responsible

2. Transparency of doctor's capacity

• Dental Lac Viet Intech departmentpublic: training schools, majors, certificates of doctors in the system

• Publicize the number of cases performed (Implant, orthodontics...)
• Publicize role: main or secondary doctor, support team

3. Technology transparency

 Each technology must clearly answer 3 questions:

• What is this technology? (exact name, no generic names)
• What problems in treatment does it solve?
• Can it replace traditional methods?
• For which customers is this technology suitable, is it really necessary to apply to that customer

Lac Viet Intech Dental Clinic is known for its team of highly specialized doctors and advanced treatment technology system. However, we always clearly determine: technology is only truly valuable when properly specified, used correctly, not applied according to trends.

4. Material transparency - clearly define genuine

   At Lac Viet Intech, genuine is not an emotional concept, but must meet all 4 criteria:

• YesCO/CQ (Certificate of Origin/Quality)from the manufacturer
• Yesbatch code - product code - traceability stamp(QR or serial)
• Belongs to areputable global manufacturer(for example: Straumann, Nobel Biocare, Invisalign, AO, 3M...)
• Isgenuine warranty from the manufacturer, not just from dentistry
• Licensed from the customs department, that is, official import

Customers come to Lac Viet intech has the right to: Check packaging before use

5. Transparency in post-treatment policy

• Specific warranty period for each service (Implant, braces, trays...)
• Clear warranty conditions (in case it is/is not applicable)
• Regular follow-up and care schedule is specified in advance

Lac Viet Intech believes that each person's health and time are the most precious values. Therefore, we always strive to bring safe, sustainable treatment results with a clear and transparent process.

5 COMMITMENTS OF LAC VIET INTECH DENTAL DENTISTRY

Not only committing through words and the media, we at Lac Viet Intech Dental show our determination withquality commitmentin legal documents

1. Strict implementation of signed commitments

   Entire treatment plan, Methods, materials and costs are expressed in writing and are the legal basis.
   We commit to implementing them correctly and not making changes without the customer's consent; Do not avoid or transfer responsibility.

2. A qualified doctor directly provides treatment

   A treating doctor is a person with specialized training in the right field (Implant/Orthodontics), who directly performs and is responsible throughout the treatment. Do not change the primary doctor without the customer's consent.

3. Genuine materials, traceable to origin

   All materials used have a certificate of origin and quality (CO/CQ), batch codes - clear product codes, can be checked and compared.
   Commitment not to use materials of unknown origin or replace with materials other than the agreed plan.

4. Apply the correct technology and treatment regimen Treatment

   Modern dental technologies and treatment methods are prescribed based on each case's specific diagnosis and informed in advance.
   Commit to following the regimen correctly; All changes (if any) must be clearly explained and approved by the customer.

5. Transparent costs, no hidden costs

   Treatment costs are determined and agreed upon before implementation. Customers can view the specificservice price liston the website and at the clinic, all price information is clearly stated in the contract. All costs outside of the treatment plan within the scope of the existing problem, if not approved in writing by the customer, Lac Viet Intech takes full responsibility.
   At the same time, it commits to monitor and handle until stable results are achieved.

"COMMITMENT IS NOT JUST TO SPEAK - BUT TO TAKE RESPONSIBILITY"

All rights, transparency standards and commitments at Lac Viet Intech are expressed incondition contracts value has legal value— not oral advice, not an emotional promise.

With more than 120,000 treated customers, including:
- 80,000+ cases of dental implants
- 40,000+ cases of braces - orthodonticsa

We understand that: trust is not built from scale or numbers, but is created from ability. ability to be transparent in all information and responsible for each treatment result.

At Lac Viet Intech, each commitment has standards to verify, and each treatment result has a responsible person.